Work with Kai / Growth, operations & creative development
Build the business.
Improve how it works.
I bring founder experience, hands-on operations, digital marketing and creative design to the practical work of developing a business—from its website and customer journey to the systems behind it.
Explore my experience in business growth, operations and analytics, or talk with me about an ongoing remote role or a focused paid project.
Operations, customer experience & analysis
My float-center operating experience connects day-to-day service delivery with the questions behind sustainable growth: how people discover a business, return to it, and become regular customers.
Service operations
Hands-on float-center experience informs an operational perspective on bookings, customer experience and memberships.
Customer retention
My analysis and proposal work explores booking patterns, membership opportunities and reactivation—not just acquiring another first visit.
Clearer decisions
Structuring customer and booking information into questions a team can act on, with explicit limits on what the data can establish.
Anonymized case study · Analysis / proposal
From bookings to a clearer retention picture
The question: Where could a float center improve repeat visits and membership fit without treating every customer the same?
My perspective: Hands-on float-center operating experience, alongside documented CRM and retention-analysis proposals. This study describes the analytical approach; it is not a claim of a delivered paid consulting engagement.
Approach
- Separate first-time visitors, repeat visitors and members so that different journeys can be understood.
- Review booking frequency, capacity utilization and membership suitability with clear definitions and a consistent period.
- Consider reactivation opportunities and the customer experience before suggesting outreach.
- Present decisions, assumptions and the information needed to evaluate a proposed change.
What this demonstrates: A way to connect operational questions with customer-retention analysis and a practical proposal.
Evidence boundary: No business is identified. No customer records, proprietary figures, measured improvement or implemented recommendation is presented. An approved redacted deliverable and contribution statement would be needed to substantiate a fuller client case study.
Selected work
Business growth, e-commerce & digital marketing
Never Forget Always Remember
Founder-operated business · 2019–2023A personalized memorial-sticker brand, with a Shopify storefront, distinct product lines and merchandising artwork.
I developed the store and merchandise and personally managed Google Ads campaigns and campaign budgets for this founder-operated business.
Project context: archived storefront dated March 24, 2022; replay captured September 23, 2026; original linked product artwork. Role and Google Ads experience are owner-reported. No ad-performance, revenue or search-ranking result is asserted.
View product design and project context
Documented artifact: brand positioning, personalized product presentation, collection navigation and commerce interface.
No advertising-performance or revenue result is claimed. Historical storefront testimonials in the screenshot concern the original store, not Kai’s professional services.
Delta Infinite Supply
Founder-operated merchandising projectCollection strategy, apparel presentation and branded product pages for the space-company merchandise store.
Project context: September 23, 2026 collection and product-page captures. Historical prices and availability are not current offers, and sold-out labels do not establish sales.
Meet the founder’s venture →Space Funding Hub
Founder-built digital productA space-industry funding-intelligence product with category architecture, sample access, a paid-access tier and external checkout pathways.
Project context: mini-portfolio page 3 records homepage and access-page captures from September 26, 2026. This substantiates a presented product and access flow, not subscriptions or completed transactions.
Client work and additional experience
Diamond Campground website / SEO
Completed client work · reported unpublishedThe historical inventory records a completed freelance website/SEO engagement. Its later clarification says the website was not publicly deployed. The project is not presented as a live website; approved examples are not yet included here.
Independent social media management
Past paid client work · private clientWork-history records describe creative, copy and social management. Approved anonymized samples are still needed. No campaign result is presented.
SEO & digital marketing
Experience spans founder-operated sites and documented work history. Google Ads campaign management is owner-confirmed; specific rankings, spend, returns and attribution require separate evidence. The Advanced Space mini-portfolio is a completed pitch artifact, not an awarded client engagement.
Creative & project development
Violet Geometry: independent wearable design. Unity Spheres: developed concept, not operating accommodation. Delta Infinite: founder-led venture; current technical evidence lives on the corporate site.
Let’s talk about the work.
Ongoing remote work
For employment or contract conversations, share the role, responsibilities, team context, expected hours and location or time-zone requirements.
Discuss a role on LinkedIn ↗A focused paid engagement
For a scoped project, share the business problem, intended deliverable, timeframe and budget range. We can discuss fit and define the scope together.
Discuss a project on LinkedIn ↗LinkedIn opens in a new tab. Scope, availability and terms are agreed individually.
